Telekom Content World

Frequently Asked Questions about the Telekom Content World

Telekom Content World

Telekom Content World is the central content archive (images, videos) of Deutsche Telekom and its subsidiaries. It offers a large pool of images and videos from the group and a convenient search for internal and external communication and marketing experts. For the first time, the Content World combines several content archives. To kick things off, there will be motifs from Deutsche Telekom's PictureWorld brand management and the media archive of corporate communications.

Telekom Content World is available to employees within the Group as well as to external service providers such as agencies and photographers. All retrievable content is provided with license information. For legal reasons, some archives are located in closed user groups. In this way, users can be sure of the rights of use and copyrights of the content at all times.

The Telekom Content World offers a variety of functions, including the following

  • Standardized search of all contents
  • Downloading images and videos in various sizes and formats
  • Option to create individual content collections and download them together
  • Option to create a selection of content relevant for the user
  • Extensive rights/role concept with an option to create closed and publicly accessible collections

Register and accredit

As a Telekom employee, you can use the Telekom Content World by using the "Employee Login". It is not necessary to register for Telekom Content World.
 

As an external user, you need a Telekom Business Login user account. To register, call up the registration form for the Telekom Business Login once (via "Create a new account"), registration with a Telekom e-mail address (e.g. telekom.de, t-systems.com) is not possible. Enter at least your first name, last name, email address and mobile phone number (for two-factor authentication) in the form. The mobile phone number is used to receive a transaction number (so-called TAN), which you will receive after registration and cannot be a landline number.

After successfully registering with the Telekom Business Login, you will be directed to the accreditation form. Please enter your company here as well as the email address of a Telekom Content World user in the "Email address of internal contact person" input field.

After you have registered for the first time via one of the aforementioned systems, you only need to agree to the terms of use and the data protection declaration of Telekom Content World.

If you have further questions about registration or accreditation, please get in touch with us.

When registering at the Telekom Business Login you have to enter a mobile phone number (not a landline number!), which we use for two-factor authentication. We will send you an SMS to this mobile phone number with a transaction number (so-called TAN), which you will need to confirm your registration.

If you have problems entering the mobile phone number, e.g. you entered it incorrectly or incompletely, please contact our support team.

If an error message appears when calling the "Forgot password" link that the page cannot be reached due to a timeout, please switch off your VPN client and call the link again. Another option is to add an exception for the domain https://Business-login.telekom.de to your browser's Domain Exclude list. This will allow this domain to be accessed directly through the Internet and not through the Intranet.

Account management

As a Telekom employee, you can use the Telekom Content World by using the "Employee Login". It is not necessary to register for Telekom Content World.
 

As an external user, you need a Telekom Business Login user account. To register, call up the registration form for the Telekom Business Login once (via "Create a new account"), registration with a Telekom e-mail address (e.g. telekom.de, t-systems.com) is not possible. Enter at least your first name, last name, email address and mobile phone number (for two-factor authentication) in the form. The mobile phone number is used to receive a transaction number (so-called TAN), which you will receive after registration and cannot be a landline number.

After successfully registering with the Telekom Business Login, you will be directed to the accreditation form. Please enter your company here as well as the email address of a Telekom Content World user in the "Email address of internal contact person" input field.

After you have registered for the first time via one of the aforementioned systems, you only need to agree to the terms of use and the data protection declaration of Telekom Content World.

If you have further questions about registration or accreditation, please get in touch with us.

Telekom employees do not need an extra password to use Telekom Content World. You can authenticate yourself with the access data to the internal Telekom network. To do this, we use CIAM, Telekom's Central Identity and Account Management. The password must therefore be changed directly in CIAM.

If you are an external user of Telekom Content World and want to change your password, this change must be made in the Telekom Business Login. Since a corresponding self-service is not yet available, please contact Telekom Content World support to change your password. The colleagues will forward your request to the Telekom Business Login.
 

If you have any questions, please contact us.

Telekom employees do not need an extra password to use Telekom Content World. You can authenticate yourself with the access data to the internal Telekom network. To do this, we use CIAM, Telekom's Central Identity and Account Management.

No extra password is required for external users of the Telekom Content World either, as authentication takes place via the Telekom Business Login. If you have forgotten your password, please use the "Forgot Password" function of the Telekom Business Login.
 

If you have further registration problems, please get in touch with us.

The Telekom Content World does not provide an option for changing a user name. Because the username is usually your email address and therefore unique in the Telekom Content World.

Telekom employees must have their new email address stored centrally, e.g. in CIAM, Telekom's Central Identity and Account Management. You can then log in to Telekom Content World with the new e-mail address.

As an external user of Telekom Content World, your e-mail address must be changed in the Telekom Business Login. Since a corresponding self-service is not yet available, please contact Telekom Content World support to change your password. The colleagues will forward your request to the Telekom Business Login.

Telekom Content World does not receive any information about such changes in the third-party systems. Therefore, after logging in to Telekom Content World, you will be asked whether you would like to use your new e-mail address as the e-mail address for communication with Telekom Content World. Your email address previously saved in Telekom Content World will then be replaced.

You can only delete your user account in the Telekom Content World if you have not logged in via CIAM, Telekom's Central Identity and Account Management.

If you want to delete your account, proceed as follows:

  1. Go to https://contentworld.telekom.de to log on to the Telekom Content World.
  2. After a successful logon, choose the menu path "User menu" > "User details".
  3. Choose the function "Edit profile".
  4. You can now choose the "Delete" function in the "Delete user profile" area to delete your user account.

Terms of use, legal information and privacy statement

You can use the contents of the Telekom Content World website free of charge.

Additional details are available in our terms of use. If you still have questions, please contact us.

No, unfortunately there are no licenses for the private use of the content (images, videos) of Telekom Content World.

Images and videos whose usage rights have expired may not be reused. We update the Telekom Content World with new content regularly and are certain that you'll find a good alternative for the image/video with the expired usage rights.

The content of the Content World may not be used (image/video) for training for an open, freely accessible artificial intelligence (AI) system, nor for the creation of a modified image/photo/animation/video using an AI system. It is prohibited to upload content from Content World to an open AI system that is freely accessible on the Internet. For use in closed AI systems, the prior written consent of DTAG is required.

Navigation and categories

The Telekom Content World contains images/videos that were previously contained in separate image/video databases. The PictureWorld and the media archive are categories, as are individual shootings and topics. Categories are used both to manage the hierarchy of images/videos from the previous databases and to separate the images/videos by subject and time period.

Filtering, sorting, light table

Light table mode is a "content browser". You can see previews of preselected images/videos. This mode is used to select and manage images and videos.

Collection

A collection is a compilation of images and videos from the Telekom Content World created by you. You can share a collection with others, add additional images/videos, or delete images. A collection is retained even if you log out and log in again.

In the menu area you will find the central entry "My Collections". If you select this, you will see an overview page on which you can call up the "Create new collection" function.


After clicking on "Create new collection", enter a name for your new collection and then select save. A new collection is created.


This collection can now also be found on the overview page under "My Collections".


Your collection doesn't contain any pictures or videos yet? Then search for the desired content and add it to your collection by clicking on "Add to collection" (symbol in the top right corner of the picture/video tile).


Note: You can only add individual items to a collection, not entire categories / directories.

You can add new images and videos to a new collection or to an existing collection.

  1. Add a new picture/video to a new collection
    • Click the bag icon on the picture/video tile (with the "+" button).
    • For the selected image/video, you can specify which existing collection you want to add it to.
      • You haven't created a collection yet? Then enter the name for your first collection and choose "Add".
      • You can expand the name of the collection. There you will find the "Create collection" function. Use this function, then enter the name for your new collection and select "Add".
    • The picture/video is added to the collection and the note "Saved" appears on the picture/video tile.
    • The collection used is now used as a preset for adding further images/videos to a collection. Add a new image/video to an existing collection.
  2. Add a new image or video to an existing collection
    • Click the bag icon on the picture/video tile (with the "+" button).
    • For the selected image/video, you can specify which existing collection you want to add it to.
    • Choose the collection you want, then click Add.
    • The picture/video is added to the collection and the note "Saved" appears on the picture/video tile.
    • The collection used is now used as a preset for adding further images/videos to a collection.


Note: You can only add individual items to a collection, not entire categories/directories.

In the menu area you will find the entry "My Collections". If you select this entry, an overview page appears with collections that you have created yourself.

Find the collection whose contents you want to view and click on this collection.

On the overview page "My Collections" you can also see the collections shared with you. You can also view their contents by clicking on the respective collection tile.

In the menu area you will find the entry "My Collections". If you select this entry, an overview page appears with collections that you have created yourself.

Find the collection whose contents you want to view and click the collection tile.

Now use the trash can icon on the individual picture/video tiles to delete the desired content from this collection.

If you have shared the collection, deleting the contents of the collection has a direct effect on the shared collection. This means that the deleted content is no longer displayed to the recipients of the shared collection.

The Telekom Content World does not support the download of an image/video overview of collections as a PDF file. Please use the print function in your browser to print the overview or generate a PDF.

  1. In the Collections selection field in the menu area, select the collection you want to release/share.
  2. Open the "Edit collection" menu and choose "Share collection" to display the share dialog.
  3. Enter the email address of the person for whom you want to release the collection and confirm your entry by pressing Enter or clicking the "+" icon.
  4. If you want to share the collection with additional people, repeat the above steps for each email address.

You can also share your collections with people who do not yet have access to Telekom Content World.

Before these people can view the shared collection, however, they must register for Telekom Content World and agree to the Telekom Content World terms of use.

The new users will then find the collections they have shared in the "My Collections" area. You can open these collections, look at the images/videos of such a collection and also download these images/videos.

You can download collections from Telekom Content World.

In the menu area you call up the entry "My Collections". An overview page appears with collections that you have created yourself or that have been shared with you.

Find the collection that you want to download and click "Download Content" on the collections tile. Alternatively, you can also display the content of the collection and select the "Download" link there.

Now decide in which format you need the images/videos. If an image/video is not available in a certain format, it is grayed out. In addition to the format, you can also choose whether you want to download only individual images/video or all images/videos in the collection. So that the total size of the selected images/videos does not become too large, you will be informed as soon as the maximum number of content is reached.

After you have made your selection, click on Download and then click on "Accept and download".

If the image/video formats are very large or have many images/videos in a collection, it may take a moment for the download to become available. If you were unable to download all of the images/videos you wanted, please start downloading additional images and videos from the collection again after the first download.

You will receive the desired images/videos in a ZIP file, which also contains information about the images/videos.

Image and video sizes and formats

There are three options that differ slightly between images and videos:

  1. You can download the theme's "All Formats" from the image tile or from the "Details" page of the image and select the appropriate format. For videos, you get the HD format (usually as MP4) via the video tile or all available formats on the "Details" page of the video.
  2. The "Details" page of the image/video contains all the available formats for the image/video. Download the suitable image/video.
  3. You can download the image/video as "original" and edit it with other software (e.g. Gimp or Adobe Photoshop for images).

Your download will be provided as a ZIP file.

Each Telekom Content World image and video is provided in different formats. Call up the detail page of your desired image/video. For images, use the "Other formats" link below the thumbnail. For videos, all available formats are listed below the thumbnail.

If you call up the above link to an image detail page, you will see the standard formats specified for Telekom Content World in various resolutions.

If the section you are looking for or your resolution is not there, please download the original format of the image and edit the "original" with another software (e.g. Gimp or Adobe Photoshop).

Downloading images and videos

An overview is available in Telekom Content World that shows you when you downloaded which image/video.

To do this, go to "My user account" and below the "User behavior" area click on "Downloads overview".

In addition to a thumbnail of the image/video linked to the image/video detail page, the overview also shows the image/video ID, the number of downloads, the date of the first and last download and the time until when the image/video may be used and the categories in which the image/video can be found.


Thumbnail and link

If there is no thumbnail for an image/video and therefore no link to the image/video detail page, this image/video is no longer available in Telekom Content World. This can e.g. be the case if this image/video may no longer be used due to licensing requirements.
 

Number of downloads

If you have downloaded different formats for an image/video, the displayed number of downloads for this image/video is greater than 1.

It is not possible to download a complete collection.

If you want to download certain content items from a collection, you will have to download each image/video individually. To do so, proceed as follows:

  1. Display the contents of the collection.
  2. For an image, select the function "Download the original image" ("Original") or "Download with all formats" ("All formats") from the image tile. For videos, please select "HD format" from the video tile.

Your download will be provided as a ZIP file.

Image files for print media require higher resolution. Such images and also high-resolution videos often exceed the maximum size for e-mail attachments. We recommend the following solution:

Ask the colleague or service provider to register for the Telekom Content World. You can share images, videos and collections with others in the Telekom Content World.